Translate a Banking Message for a Non-English-Speaking Customer

What You'll Get

An accurate translation of what you need to communicate to a customer, plus phonetic pronunciation guidance so you can say it yourself if needed.

The Prompt

Translate this into [Spanish / Mandarin / Vietnamese / etc.] for a bank customer: "[write what you need to say, e.g. 'Your check has a 2-day hold. The funds will be available on Thursday morning. You can check your balance online or call our 1-800 number.']". Also provide a simple phonetic guide so I can attempt to say it.

Tips

For complex messages like dispute explanations, use the translation as a written note to hand to the customer rather than trying to read it aloud. Be transparent with the customer that you used a translation tool and offer to find a bilingual colleague for anything important.